What is airSAVOY?
airSAVOY specialises in providing short-term property management services for private home and investment property owners. We focus on excellent customer service for both the landlord/owner and guests. We provide end-to-end service, including everything from marketing and booking management, cleaning and linen provision, check-in/out arrangements and key exchange. The whole rental process is managed by us, meaning you don’t have to do a thing.
Where does AirSAVOY currently operate?
AirSAVOY currently operates in the City of Melbourne across to the Dandenong Ranges. We will be expanding to other areas in the near future.
Who should use AirSAVOY?
AirSAVOY is suitable for many different property owners. Some examples are:
You have (or currently) lease out your property and are disappointed with low returns.
You work abroad / travel for a large proportion of the year but would like the flexibility of being able to use your property at times.
You would like to test out your property on the short term vacation market to see it’s potential.
Airbnb properties can have a far higher return on investment, often more than double what a normal residential tenancy can provide.
Who does AirSAVOY list the properties with?
Currently only with Airbnb but are looking to expand to other booking sites very soon.
What do I need to do to prepare my home for Airbnb?
Your property must be in full working order with no maintenance issues. This includes eliminating any dangerous or obvious hazards as well as ensuring that every appliance works properly. As a part of our management agreement, all highly valuable and sentimental items must be either securely stored (locked) or removed from the property. Once we have received your enquiry, we will email you a checklist of items that are required for an Airbnb property. The list also includes some extras to give your property that 5 star touch.
How long will it take for my property to go online?
During our initial inspection, we will go through your property and determine whether we will be able to manage it. If the answer is yes then we will briefly go through the Air Savoy property checklist to ascertain what items will be needed or removed in preparation for guests.
Otherwise if we believe that your property is ready to list and you supply us with appropriate photography then we can usually have it online within 7 – 10 days once you have signed our management agreement.
If your property needs professional photography then it may take between 7 – 14 days to have your property ready for Airbnb.
What guest amenities are provided?
We will supply your property with the following guest amenities:
– Shampoo & Conditioner
– Body Wash
– Bar of Soap
– Toilet Paper
– Dishwashing Liquid
– Garbage Bags
How do guests pick up and return keys?
We are able to arrange the install of bluetooth entry handles. This means that guests will be given a secure code to gain entry. This code can be changed remotely, meaning that no two guests will have the same code.
Who pays for cleaning and how does it work?
On each listing, you are able to set a cleaning fee which means this cost is actually passed on to the guest. We use this fee to pay for our cleaners.
What happens if a guest damages items in my home?
AirSAVOY screen guests in accordance with your preferences. If you don’t want young kids staying at your property, no problem. If you only want guests who have prior positive reviews, that’s not an issue either. You have the final say in what type of guest you would like.
We create a unique house manual for each property which will include your house rules. This is where you can set out any rules that your guests must abide by while staying in your home.
As an example Airbnb offers a $1,000,000 AUD Host Guarantee programme which is designed to protect hosts against damages to their own possessions or premises in the rare instance of property damage by their guests in listings.
Also as an example Airbnb also offers a Host Protection Insurance programme which is designed to protect hosts against third party claims of bodily injury or property damage. The insurance policy under the Host Protection Insurance programme is provided through Lloyd’s of London, one of the world’s most reputable insurance organisations.